Tata Business Support Services walkin for Semi Voice Process Hyderabad
Company Profile
Tata Business Support Services (TBSS) was set up in 2004 to
address the huge internal customer service needs of the Tata Group companies.
It endeavours to be a long term partner in addressing all aspects of the
outsourcing requirement of its clients. We cater to multiple industry
verticals and provide multi channel service delivery including voice support in
10 different languages out of our world-class centers at Pune, Hyderabad and
Mohali in India & USA centres at Florida and Ohio.
Job Details
- Education Qualification: Graduate with 15 years of formal English Medium education.
- Pre-requisite: Candidate to be proficient in business writing skills.
- Typing Speed: 25 words per minute with 90% accuracy.
Job Responsibilities
- High on confidence.
- Complex problem solving (identification, resolution).
- Passion to meet and exceed expectation.
- Expressive - adequate articulation.
- Ability to develop a rapport with every customer.
- Positive attitude.
- Experience relevant experience in Call Centre; Service / Hospitality Industry; prior experience of direct Customer Care interactions in call centre is a must.
- Each CSA should have the ability to navigate knowledge bank & other CRM systems and write appropriate case logs / notes to capture customer interactions.
Job Role : Semi Voice Process
Eligibility : Any Graduate
Experience : 0 - 1 Year
Salary : 1,50,000 - 2,50,000 P.A.
Walk-In Date : 19 - 24 Feb 2018
Venue Details
Tata Business Support Services (TBSS),
Gowra trinity building, 1st floor,
Above Passport office, Chiran Fort Lane,
Lane beside Splendid Towers, Begumpet,
Gowra trinity building, 1st floor,
Above Passport office, Chiran Fort Lane,
Lane beside Splendid Towers, Begumpet,
Hyderabad.
Contact Person: B Vinay Kumar
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